Gulnahar respects your privacy and is committed to protecting the personal information you share with us.
1. Information We Collect When you place an order or contact us, we may collect the following information:
- Full name
- Phone number
- Delivery address
- Email address (if provided)
- Order and payment details (excluding sensitive financial data, as we currently operate on a Cash on Delivery basis)
2. How We Use Your Information We use your information solely to:
- Process and deliver your order
- Communicate with you regarding your order status
- Respond to customer service inquiries
- Improve our products and services
We do not sell, rent, or trade your personal information to third parties.
3. Data Sharing Your information is shared only with:
- Our courier/delivery partners, solely for the purpose of order delivery
- Payment processors, if applicable, for transaction processing
4. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure.
5. Cookies Our website may use cookies to improve browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings at any time.
6. Your Rights You may contact us at any time to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements.
7. Changes to This Policy This Privacy Policy may be updated periodically. Continued use of our website indicates acceptance of the current policy.
8. Contact For privacy-related questions, reach us at gulnaharshop@gmail.com or 01787810175.